360REV Newsletter
Daily Briefing
Where AI value sits in the tools you buy
Good morning. Monday's announcements circle a single idea — the worth of AI inside business software depends less on the feature you can see and more on the data underneath it, and on the way that software is priced. From a company staking its future on one connected database to a spreadsheet assistant that reads the cells around your error, the day is about where the value actually sits.
That is a useful lens when you are choosing tools, because it moves the question away from feature lists. A demo can show you what a product does on a clean screen. It cannot show you whether the product will still be useful once your own messy data flows through it, or whether the price you pay this year still makes sense the year after. The four items below each speak to one of those two questions: what the data underneath is worth, and what you are really paying for.
What we're tracking
- The moat is the data, not the feature The most instructive announcement of the day is a claim about strategy rather than a shipped button. Rippling described its approach to AI as resting on one foundation: "Rippling's whole AI bet comes down to one thing: a single connected database under every product it sells." [4]
- AI where the work already is The second item is smaller in ambition and closer to daily life. Google announced a Gemini capability inside Sheets aimed at formula errors: "We're excited to introduce a new Gemini in Sheets capability that enables you to diagnose and fix formula errors in one click." [2]
- What you are really paying for The third item is about money rather than features, and it frames the whole day. Writing about software valuations, SaaStr set the scene bluntly: "Four months ago the markets decided B2B software was dead." [3] The piece goes on to weigh whether names like Salesforce, HubSpot and Adobe have been marked down too far, but the part that matters for a buyer is the reason given for the fall — the fear that AI would make per-seat pricing obsolete.
- Tools everyone on your team can use The last item is the quietest and the easiest to skip, which is why it is worth ending on. GitHub published an update on accessibility in open source, framed as a progress report: "Learn about the progress we've made toward our accessibility goals and how you can help make open source more inclusive." [1]
- The thread, in one line Four announcements, one idea underneath them. The value of business software is drifting away from the visible feature and towards the things a demo cannot show you: the data the tool sits on, the price it is attached to, and whether everyone you employ can use it. When you next sit through a product tour, those are the three questions to bring with you, because they are the ones that decide whether a good demo turns into a good decision.
From the blog
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Email Deliverability Is a Reputation, Not a Setting
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Sources
- From pledge to practice: Building a more inclusive open source ecosystem GitHub
- Troubleshoot formula errors quickly with Gemini in Google Sheets Google Workspace
- Salesforce at 2.8x ARR, HubSpot Down 56%, Adobe at 11x Earnings: Are They Just Too Oversold Now? SaaStr
- Rippling’s AI Bet: The Data Graph Is the Moat SaaStr
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